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Frequently Asked Questions

How long does refinishing services take?

Refinishing can take 2-3 weeks based on the size of the order. Wicked Golf offers an expedite service that will rush your order, this service comes at a cost of $15 per head and your order will finish within 10 business days depending on the number of pieces to be finished.  This does not include shipping time.

Do you remove minor nicks, scratches and dings?

Yes this is included in our refinishing service.  We do our best to minimize minor bag damage.  However, it is dependent on the location of the nick as well as the depth.  If there is a nick or dent on the face of a milled putter, this would not be able to be buffed or polished out.  Only re-milling of the face can remove such damage and currently Wicked Golf does not offer any type of milling services.

Is paint fill included in the refinishing process?

Yes, you have the option of choosing your own paint fill colors, or you can leave it to us.

What if my putter has a face insert or weights on the sole, can they also be refinished?

Typically no, unless the customer request that it be done to those particular components.  This will need to be discussed during the initial design process.  In some instances the insert or weights are made of a different material not allowing the desired finish to be applied.  If you have any questions, you may contact us through our “contact page” on our website.

How do I care for my heads?

Our finishes can immediately wear after use and the rate of wear will depend on multiple factors.  Some factors may be how well you play, do you take a large divot or small divots, do you get under the ball, if the course is heavily fertilized, types of grass, course type, and player’s ability and if the person wipes down the clubs after use.

Following the simple suggestions below will help prolong the finish of your clubs.

Wicked Golf suggests the following:

1) Always keep your clubs dry. After play use a damp cloth to clean any painted surfaces.

2) Always store your heads in a clean/dry head cover to preserve the finish.

3) Avoid freshly fertilized courses; avoid leaving your clubs in very cold or damp environments.

4) Always keep head covers on during play, painted surfaces will chip! Otherwise.

5) If your club is finished in a black oxide, regular maintenance requires you to wipe your surface down with a type of penetrating oil, not doing so will result in fading of the black oxide and possible rust depending on the metal type of that particular club. Black oxide is not a permanent finish and one should expect it to fade over time, Wicked golf offers a re-dip discount to returning customers, if you have any questions you may contact us through our “contact page” on our website

Can I use Paint Thinner, Acetone or any other harsh chemicals to clean my clubs?

Absolutely not! This will harm the finish and smear if not remove the paint fill.

Should I send in my clubs with shafts, or without?

If you send your heads in shafted, we charge $15 per head to pull and re-install the same shaft (if shaft removal is necessary). If you have a new grip and would like us to install it we charge an additional $5 to re-grip. You need to supply the grip. If you need us to cut the length of your shaft there is an additional fee of $5 for this service.  We do not remove Graphite, Carbon Fiber or Fiberglass shafts.

Do you offer new shafts or grips?

No, Wicked Golf does not stock or sell any new shafts or grips.

Do you refinish Drivers, Woods or Hybrids?

Yes, it is at Wicked Golf’s discretion where the paint will be applied on the sides and sole of the club. The crown will be painted in its entirety but the areas outside the crown will be done at our discretion.    

Do the fees on the site include shipping?

No, shipping and handling is additional, paid by the customer. Currently Wicked golf only ships within the United States.

What happens if my club is damaged when I open my box?

Any and all heads that leave Wicked Golf’s facility are inspected before they are boxed and shipped. If you purchased insurance you need to file a claim with the shipping provider.  If there is any other type of problem, please send us a written message explaining the issue through our contact page on our website and one of our Customer Service representatives will contact you.

 

 

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